Refund Policy

Thank you for shopping at ipassio.

Digital products

We issue refunds for digital products within 7 days of the original purchase of the product. 


We issue refunds for digital products only under the following conditions:

  • Product not delivered (if you haven't received the delivery email from us)
  • Download issues (if you experience problems while downloading the product)
  • Major defects. All our products are tested properly, but unexpected errors may occur.


These refunds are made after deducting any bank charges and payment gateways charges that are charged to ipassio by the bank or payment gateways either when the purchase was made by the customer or when the refund is made by ipassio.


We recommend contacting us for assistance if you experience any issues receiving or downloading our products.


We do not guarantee that our products are fully compatible with any third-party software. We do not issue refunds if our products are incompatible with any third-party software, except for those that are specified on the page of each product.

Contact Us About Our Returns and Refunds Policy

If you have any questions about our Returns and Refunds Policy, please contact us: